Sherry Buchanon (PSU) publishes an article in Interlending & Document Supply
Buchanon, S. (2009). Interlibrary loan is the new reference: reducing barriers, providing access and refining services. Interlending & Document Supply 37, 168– 170.
Abstract – This paper aims to describe new technologies affecting discovery and delivery and to examine how the explosion of full text sources is
pushing interlibrary loan staff toward new roles.