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Sherry Buchanon (PSU) publishes an article in Interlending & Document Supply

Buchanon, S. (2009). Interlibrary loan is the new reference: reducing barriers, providing access and refining services.  Interlending & Document Supply 37, 168– 170.

Abstract – This paper aims to describe new technologies affecting discovery and delivery and to examine how the explosion of full text sources is
pushing interlibrary loan staff toward new roles.

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